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 Chillerz Pack FAQ's & Facts.
 Chillerz Cool Bag FAQ's & Facts.


Chillerz Pack FAQ's & Facts.


Where can I buy Chillerz packs?

There are a number of ways to purchase Chillerz either securely online, calling our telephone order hotline or from our high street stockists nation-wide.

1. Visit our secure online shop at www.chillerz.com.

2. Telephone +44 1482 441077 for our next day mail order service

3. Buy Chillerz from one of our exclusive high street retailers, click their logo to     find your nearest store:


Blacks Logo Lakeland Logo Millets Logo


Can I cut the Chillerz sheets to fit a small lunchbox?

The Chillerz sheets are made up of 24 individual cells that can be simply cut between each cell to your required size. This makes it ideal to fit into any sized packed lunch box, cooler or as a specific injury wrap for e.g. ankle or wrist.

Can I use the same sheet hot after I have frozen it?

Yes, your Chillerz sheets are uniquely designed to be reused thousands of times over both hot and cold for many varied applications.

How does it stay frozen for so long?

Chillerz uses patented treated non-toxic polymer technology, and quite simply works on a process called 'Cold Transfer'. This technology enables it to actively pass the cold onto your products, and then simply maintains the temperature. After a few days of use your sheets may not feel frozen but your products will still be chilled, cold & fresh without any mess, wetness or spoiled food!

Unlike products like freezer bricks, ice and other ice packs that often don't retain cold for longer than a few hours, are also often heavy, perspire and leave wetness inside coolers, which results in spoiled food & drinks. Chillerz however was initially designed as a dry-ice replacement for the movement of pathological (organ) samples by aircraft is used by many of the worlds leading companies ensuring frozen and chilled food and medical goods are kept in perfect condition for product movement nationally and internationally.

Remember; make sure you pre-chill your products before they go into your cooler. The colder the products are before going into the cooler, the longer Chillerz will maintain them that way.

How long do I hydrate the Chillerz sheets for?

It should only take 2-3 minutes of firmly scrunching the sheets under water for them to fully hydrate. For optimum and a more rapid hydration we recommend that you hydrate the sheets in warm water. Chillerz are virtually maintenance free, but for users with a continued usage of their sheets we recommend that you simply re-soak your sheets every 6 months for continued best results. For more information visit our
How To Use page.

How long will my Chillerz sheets last?

Your Chillerz sheets are made up to a unique patented design, and they are made of 4-layers making them very durable and robust. Chillerz are designed to give you many years of constant reuse when used properly.

Are Chillerz heavy?

Chillerz are lightweight and very easy to use. They are flexible when frozen making them ideal for cooling wine bottles, fruit juice or for treating injuries, aches and pains either cold or hot! When used inside a cooler simply "line" the walls and top of your products with your Chillerz sheets, you'll see that they take up virtually no room and keep everything inside cold, dry & fresh.

'I've heard chillerz can be used for sports injuries ... is this true?

Absolutely, Chillerz are used worldwide by thousands of sporting professionals, amateur sportspersons, Red Cross and St.John's Ambulance as the perfect injury & sports wrap for reducing swollen injuries or for aches & muscle pulls requiring heat therapy. The 24-cell flexible design enables the sheet to mould into an affected area of the body. Remember, that the Chillerz sheet can also be cut to size also making it the perfect school, office and home-injury pack for bumps, bruises, aches and pains.

I'm going away to Spain; can I keep my goods chilled for longer with Chillerz?

We often like to take away our favourite foods on our holidays it could be anything from bacon through to bringing back wines, hams or cheese from a short trip to France for these uses Chillerz is perfect!

But, If you are going away for a longer holiday, you can take full advantage of the commercial benefits of Chillerz by taking 2 coolers. One cooler is lined with Chillerz and used for immediate use and one is lined and sealed for later in your trip. Simply freeze your sheets and place them with a cooler with your pre-chilled goods. Keep this cooler completely sealed for use later in your trip. Use your second batch of Chillerz sheets inside the cooler for immediate use, when this has been exhausted the goods in the sealed cooler will still be in a chilled, fresh condition and ready to eat!

Can I use Chillerz in a 12V plug-in portable fridge?

Chillerz can really make a difference to those of you that use plug-in car fridge's. Chillerz when used in conjunction with 12v fridge's makes them more energy effective & thermally efficient keeping them cooler for much longer without running down your battery! Placing your Chillerz sheets inside reduces the amount of energy needed to run your fridge, keeps the fridge & its contents chilled when the engines turned off and thus extends your battery life. This intern can save you a great deal of money, time and hassle.

How can I keep my frozen food shopping frozen?

How many times have you had to rush home to stop the frozen ice-cream thawing out but had a few things to do first? Remember to take your Chillerz with you when you go shopping, and keep your frozen or chilled foods frozen, cold and fresh until you get home hours later!


Chillerz Sheet Chillerz Sheet Cut Down In Lunchbox Sheet Used For Wrist Injury

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Chillerz Cool Bag FAQ's & Facts.


Why are the Chillerz Cool Bags So Cool? What Makes Them Different?

We've been working with coolers for many years now, and we decided to design our own Chillerz Cool Bag to reflect the amazing capabilities of our Chillerz ice packs. With many unique features, great looks, the Chillerz Cooler will keep your food and drinks icy cold and fresh for days; it can even be used to keep hot food hot too!

Here's just some of the reasons why we think you'll love the Chillerz Cool bag:

  • High performance double wall thermal foam for superior cooling capability
  • Completely collapsible for space saving when not in use and easy to store
  • Lightweight & fully washable inside and out
  • Large insulated front compartment
  • A thermal lined upper lid for extra storage.
  • A fully removable & washable inner lining in case of accidental spillage
  • Uses 'reflecta-heat™', an ambient light reflective inner coating material to deflect the heat from sunrays.
  • Inner lid meshing to hold chocolate, medicines e.g. insulin.
  • Additional inner mobile phone holder, sunglasses holder, key fob & book pouch.
  • Ergonomically designed to fit perfectly on back or side of the body.
  • Adjustable shoulder strap.
  • Constructed from durable materials to last for many years.
  • Great size for short breaks & trips for all your food & drinks holds over 21 litres.
The Chillerz Cool bag is a premium quality cooler and has the latest & we believe the best thermal and insulative properties on the market. We've used the others over many years and we've now come up with the Chillerz Cool bag that will give you excellent use & service year after year, whatever the temperature and whatever the weather.

Can I use my Chillerz Cool bag with hot food too?

Your Chillerz Cool bag is designed to hold both cold & hot foods! And when used with Chillerz hot or cold ice-packs, they'll keep food hot for hours!!! The design and thermal quality of the Chillerz Cool bag make it ideal for bringing back takeaways or taking prepared foods to friends, families houses or for outdoor events.

Will my Chillerz Cool bag take up much room?

The Chillerz Cool bag has been designed with simplicity in mind and can be collapsed down to a fraction of its opened size when not in use! This makes it perfect for easy storage whether you ant to use it at home, when travelling, work or even for the kids! The ergonomic design of the Chillerz Cool bag ensures that it fits neatly on to the back, side or can be carried, whichever way suits you best the choice is yours!

Can I use my Chillerz Cool bag to hold other items?

Absolutely, the bag was designed with other uses in mind and has 3 other holding compartments for both large and small items. All compartments are insulated and give extra protection against knocks and bumps, but there is a specific sunglasses holder, mobile phone holder, key fob holder and a insulated mesh inner lid for holding any items such as medicines e.g. insulin or chocolate for example. The upper zipper lid is also insulated and designed to hold other items, or even a packlunch box.

What else should I know about the Chillerz Cool bag?

Our Chillerz cooler will optimise your Chillerz sheets to their full potential. We've recommended you use the Chillerz sheets in any cooler (which we'll continue to do), but when used with our Chillerz Cool bag they will give you improved and longer cooling or heating times. The Chillerz Cool bag is available directly on-line and will shortly be available via your local high street stores. Priced at just £19.95 puts a great piece of kit within everyone's reach. The Chillerz cooler has great features for all types of user; the serious camper, the occasional weekender user, the festival & gig users and even the trendy Zen-lifestyle user will find the Chillerz Cooler attractive & essential for outdoors and happy times.


Chillerz Cool Bag Comfortable To Carry Chillerz Bag, Packed With Sheet

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